Frequently Asked Questions
Where Do You Ship?
We ship to all 50 states in the US, excluding PO Boxes and US Air Force/Military Bases. When ordering online please ensure that all your information is correct and accurate. We are not responsible for any lost packages. Once it leaves our store's location we are no longer in control of it.
Are All Of The Pieces Original Rene' Tyler Designs?
No. Anything that does not have a Rene' Tyler label on the garment is not made by our designer Angela Rene' and her team. All of our other pieces come from manufacturers.
How Long Will It Take To Get My Order?
It depends on what shipping option you choose. Orders are processed Monday-Friday only. Delivery details will be provided in your shipping confirmation email. Due to delays within the United States Postal Service, delivery dates are subject to change.
Can I Return/Exchange My Items?
We always aim to make sure our customers love their pieces, but we understand with online ordering it can be hard to find the perfect fit. You can exchange an item but it must be sent back to us in it's original condition (all tags must be attached, cannot be altered in anyway, no stains, etc)
Do You Offer Free Shipping?
Yes, when you spend $200.00 or more you will automatically receive free shipping.
Are You Looking For Models?
Depending on the season, we may be looking for new faces to represent our brand. If you feel you'd be a great fit for Rene' Tyler, kindly contact us via email at firstname.lastname@example.org with your stats, comp card, and Instagram handle. We will not consider any submissions via direct message. NO EXCEPTIONS.
Do You Collaborate With Other Brands?
Yes! We're always open to working with creative, like-minded companies who have a similar vision for what the plus-size industry needs. You can get in touch with our Creative Director Chase Tyler via our contact us page on how to move forward.